Testimonials

Nothing pleases us more than the positive feedback we receive from so many of our clients. Here is a small selection from the thank you messages we have been sent:


User Led Organisations: 2010 and Beyond (12th March 2010) – 300 Delegates
We have now held 4 events at the Hilton London Metropole, ranging from 50 delegates to 300. Many of our delegates have specific accessibility needs and I have been incredibly impressed with the level of care and detail that the whole events team have put in place. Our event manager’s attention to detail, his forward thinking and his great logistical ideas have been a real advantage to ensuring our events run smoothly. At the events the Hilton 'operational' team work very hard in guaranteeing everything runs to plan, and their teamwork and friendliness make the whole experience very enjoyable! Thank you!
Tamsin Retzlaff
User-led Organisations
Events Organiser/Project Administrator
Department of Health

National Schools Conference (8th & 9th of February 2010) – 240 Delegates
I just wanted to say a great big THANK YOU our event manager and her colleagues for helping to make our event last week a success. In spite of last minute shuffles (which were definitely for the best in the end!), I thought that the team did a great job – everything ran very smoothly and seamlessly. It makes things so much easier for us if hotel staff are easy to contact, helpful, efficient and cheerful – and all of the staff that we had contact with were all of these things.
Jennie Bullock,
Conference Coordinator,
UCAS MEDIA

DCSF School Report Card (3rd March 2010) – 80 Delegates
I would like to thank all the members of staff who made today a success! The Hilton London Metropole maybe a fantastic venue with a great set up for dealing with conferences, but to me its main asset are the wonderful, caring and thoughtful staff, who are a credit to the company and it is they who deserve the highest praise.
Toni Zanotti,
Department for Children,
Schools & Families

ADHD Sales Meeting (19 June 2009) – 10 Delegates
Thank you for all the hard work your team put into the meeting. We thought it was a great success and your staff were very attentive to our needs. I think this boils down to the thorough nature of the site visit meeting we had back in May! So thank you for listening to our needs and ensuring the meeting was a success.


IAG Conference (13 - 15 May 2009) – 45 Delegates
I just wanted to take this opportunity to thank you for all your help in setting up the IAG Conference at the Hilton Metropole hotel last month. From the very beginning communication with our Events Manager was excellent and many, many queries up until the start of the Conference were always dealt with efficiently and promptly. During the Conference it was great to have the always cheerful Hilton Meetings Manager around to deal with all those last minute queries and changes. The great teamwork and communication made my job a whole lot easier. The Conference went very smoothly and I have received various emails from the delegates saying how well organised everything was for them on their trip to London. The accommodation at the hotel was excellent and the lunches provided were amongst the best that the delegates had experienced on this type of Conference. Personally I found the staff at the hotel very approachable and happy to help with a can do attitude. I would not hesitate to recommend your services to other wishing to organise Conferences or Business Meetings. It was a pleasure to have worked with you and I look forward to working with the Hilton Group again.
Debbie Murphy
PA to Managing Director
Travel Assistance International Ltd
e-mail: DebbieM@tailimited.com

Experian Ltd (24-29 April 2009) – 800 Delegates
I would like to take this opportunity to say what a fantastic operations team you have at the hotel. The Events Manager responsible for our event has been brilliant and so patient with all the changes. Everything we discussed was filtered to the right department. The operations team were so helpful and were constantly on hand for all requests. The Operations Director and Deputy Director were so professional and assured all our changes and demands were met. I have to say they were the best conference team I have ever worked with. I look forward to working with you all again!
Joanna Tyler – Operations Director
Tyler Events Ltd


NATIONAL SALES CONFERENCE - 800 Delegates
Just writing to say a massive thanks for your help, from a technical point of view your hospitality was second to none, often in large hotels there is a lack of quality, speed and enthusiasm. But you guys where all brilliant and helped with anything asked. You made life so much easier whilst on site and played an essential part in making this event the great success that it was!
Tim Elliott - Project Manager
Reflex Communications Ltd - Production Company of the Year 2006
e-mail: tim.elliott@reflexcomms.com

Banks Sadler Ltd 800 delegates - 2 day event plus rooms
Just wanted to say a BIG thank you to all of you at the Hilton Metropole who worked tirelessly to help us pull off a very successful event last week! The service, food, planning and implementation were all handled in a most professional manner and the client and myself are very happy with the outcome.
Saxon Heffernan
Senior Project Manager, Banks Sadler Ltd
SaxonHeffernan@banks-sadler.co.uk

Comedians Golfing Society - 500 guests
On behalf of myself and all the Members of our Society, may I say thank you, thank you, thank you for everyone's help at our event. The food was wonderful and everything was as promised and nothing appeared too much trouble. Please pass on my thanks to the team and say that the hotel really did the business!
Ian Davis
Comedians Golfing Society
info@comediansgolfsociety.com

Institute of Fundraising - National Sales Convention
We just wanted to give you our thanks for your support and professionalism lead up to and throughout the convention this year. The event ran remarkable which was due to the teams experience, flexibility and dedication. Congratulations to everyone for their hard work.
Kirsty Thomson
Head of Events
Convention@institute-of-fundraising.org.uk

Computer People - Annual Awards Dinner 700 guests
Well once again thanks to everyone for hosting us all at our Annual Awards Ceremony - everyone said it was "one of the best" - again! (It must be the hotel!!) The food was fantastic - please compliment the Chef and his team. We've held our awards at the Met for 3 years now and I am looking forward to the next time.
Sarah Dawson
Computer People
sarahdawson@computerpeople.co.uk

International Energy Conference. European and US delegates 350 delegates for 3 days Fully Residential
On behalf of GE, I would like to extend my gratitude to the staff of Hilton London Metropole for assisting us in executing a first class customer conference this last week. All the staff made our experience with the Hilton very positive and saw to seamless execution of our event. I would be pleased to host another event at your property in the future.

Financial services company
The Hilton Metropole team were extremely attentive to our needs and requests. The gala dinner meal was most impressive indeed, and we felt it was even better than at the menu tasting, which when you are producing over 350 covers was very impressive indeed"